Privacy Policy
At Plate & Pass Recruitment, we are committed to protecting and respecting your privacy. This policy explains how we handle your personal data when you use our services as a candidate, a client, or a visitor to our website.
Plate & Pass Recruitment ("we", "us", or "our") is a hospitality recruitment agency based in Leeds, UK. For the purposes of UK GDPR, we are the data controller.
What Data We Collect
- Candidates: Contact details, CV/work history, qualifications, right-to-work documentation, and interview notes.
- Clients: Business contact information, hiring requirements, and billing details.
- Website Visitors: IP addresses, browser types, and interaction data via cookies.
How & Why We Use It
We use your data to provide recruitment services, including matching candidates with suitable vacancies, managing client accounts, and improving our website experience. Our lawful bases for processing include the performance of a contract, legitimate interests (managing recruitment), and legal obligations (right-to-work checks).
Who We Share Data With
We share candidate data with potential hospitality employers (our clients). We may also share data with third-party service providers (IT, hosting, or payroll) who act on our behalf. We do not sell your personal data to third parties.
Cookies & Tracking
Our website uses cookies to distinguish you from other users and to analyze traffic. This helps us provide a good experience and improve our site. You can control cookie settings through your browser at any time.
Your Rights Under UK GDPR
You have the right to access personal data we hold about you, to request corrections, to object to processing, and in some cases, to request deletion. To exercise these rights, please contact us. For more information, visit the ICO website.
Data Retention & Transfers
We keep your information only as long as necessary for recruitment purposes or to comply with legal requirements. While we primarily store data within the UK, some third-party services may involve international transfers. We ensure appropriate safeguards are in place for any such transfers.
Contact & Complaints
If you have any questions or wish to make a complaint, please email us at info@plateandpass.co.uk. If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO).